General

Where can I download TeamViewer?
If you are on campus, you can download TeamViewer on the T Data (T Data > TeamViewer) or on the OIS website at https://ois.atu.edu/. If...
Wed, Nov 13, 2024 9:30 AM
Adding a New Printer on a Windows PC
There are two ways to add a printer on the ATU system. The first is to simply connect it directly to the computer via usb cable.  Once connected v...
Wed, Nov 13, 2024 9:32 AM
Kaltura Video Failing to Upload
If you have submitted a Kaltura video for upload after successfully recording it(ie at the end of the recording you opted for the Save and Upload option), a...
Wed, Nov 13, 2024 9:34 AM
Information to Gather for Computer/Telephone Move
Send the following email to the requester, and send the ticket to Tier 2 and assign to Joe. How many people are moving?    What day do the movers ...
Wed, Nov 13, 2024 9:34 AM
Using vFax as a student
Students can now use vFax. The big copier machines (one on each floor of the library) should allow faxing via virtual fax now. It uses the library's acc...
Wed, Nov 13, 2024 9:34 AM
How to install VMware Horizon Client on Chromebooks
1. Go to the Google Play Store and search for VMware Horizon Client. 2. If you already have the VMware Horizon Client installed on your Chromeb...
Wed, Nov 13, 2024 9:34 AM
White or Black bar across top of screen
If you are experiencing a white bar across your screen or a black bar across your screen on a Windows Computer, this is usually a display glitch that causes...
Wed, Nov 13, 2024 9:38 AM