VoIP

How do I forward calls directly to my voicemail?
How do I forward all calls directly to my voicemail?   Introduction There are times when a user may want to configure their phone so that...
Fri, Feb 20, 2026 9:45 AM
How to Make a Warm or Blind Transfer on a VoIP Phone
**This is current as of 1/28/26** The transfer functionality on the VoIP system has two different procedural means of operating.  Both of the...
Wed, Jan 28, 2026 9:07 AM
How do I transfer a caller straight to a person's voice mail via a VoIP phone?
Dial *55 in front of the extension when transferring, and it will go directly to the person's voice mail.
Thu, Feb 19, 2026 4:03 PM
Where can I find Quick Start Guides for the VoIP Phones, and Webex?
The following is a list of quick start guides for VoIP hardware models and software, such as Webex, currently deployed by the Office of Information Systems....
Wed, Jan 28, 2026 10:34 AM
How do I set up Single Number Reach?
Single Number Reach is a feature that allows incoming calls to your desk phone extension to also ring on a remote phone, such as a cell phone. &nb...
Thu, Feb 19, 2026 4:03 PM
How do I change my Voicemail PIN?
To change your PIN number via your user portal: Sign into your user hub at ATU.webex.com Go to Settings > Calling > Voicemail. Go to the ...
Thu, Feb 19, 2026 4:03 PM
How do I forward my telephone from off campus?
Sign in to User Hub. Go to Settings > Calling > Call settings. Go to the Call forwarding section and turn on the toggle. Select the call forwa...
Thu, Feb 19, 2026 4:03 PM
Phone is stuck registering
**This is current as of 1/28/26** There are some situations where phones may get stuck on registering which means they're not able to connect ...
Thu, Feb 12, 2026 9:00 AM
Who handles deployment and programming of VoIP telephones?
**This is current as of 1/28/26** Network Services in Russellville handles the deployment and programming of VoIP telephones on the Russellville Campu...
Wed, Jan 28, 2026 9:18 AM