VoIP

How to Make a Warm or Blind Transfer on a VoIP Phone
**This is current as of 1/28/26** The transfer functionality on the VoIP system has two different procedural means of operating.  Both of the...
Wed, Jan 28, 2026 9:07 AM
How do I transfer a caller straight to a person's voice mail via a VoIP phone?
Dial * in front of the extension when transferring, and it will go directly to the person's voice mail. **This is current as of 1/28/26**
Wed, Jan 28, 2026 9:07 AM
How often can you change your voice mail pin on a VoIP Phone?
The minimum amount of time allowed between PIN changes is 24 hours. **This is current as of 1/28/26**
Wed, Jan 28, 2026 9:08 AM
Where can I find Quick Start Guides for the VoIP Phones, and Webex?
The following is a list of quick start guides for VoIP hardware models and software, such as Webex, currently deployed by the Office of Information Systems....
Wed, Jan 28, 2026 10:34 AM
Phone is stuck registering
**This is current as of 1/28/26** There are some situations where phones may get stuck on registering which means they're not able to connect ...
Wed, Jan 28, 2026 9:17 AM
Who handles deployment and programming of VoIP telephones?
**This is current as of 1/28/26** Network Services in Russellville handles the deployment and programming of VoIP telephones on the Russellville Campu...
Wed, Jan 28, 2026 9:18 AM